Privacy Policy

At VersioBD, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or shop on versiobd.com.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you browse our website or place an order, we may collect the following information:

  • Personal details — such as your name, phone number, delivery address, and email address (if provided).
  • Order information — products purchased, order value, payment method (including Cash on Delivery details), and order history.
  • Contact information — details you share when reaching out to our customer support via phone, WhatsApp, or website forms.
  • Technical information — such as your IP address, browser type, and device information, collected automatically when you visit our website (used for basic analytics and security).

We do not collect sensitive financial information such as card numbers, since our primary payment method is Cash on Delivery.

How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders accurately and on time.
  • Communicate with you about your order status, delivery updates, or support requests.
  • Improve our website, products, and overall shopping experience.
  • Respond to your questions, complaints, or return/refund requests.
  • Send occasional updates about offers or new products, if you’ve opted in to receive them.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing of Information

We only share your information when necessary to fulfill your order or operate our business, including with:

  • Delivery/courier partners — to deliver your order to your address.
  • Customer support tools — to respond to your inquiries (e.g., WhatsApp, phone).
  • Legal authorities — only if required by law or to protect our legal rights.

We do not share your personal information with any other third party for advertising or resale purposes.

Cookies

Our website may use cookies to improve your browsing experience — for example, to remember items in your cart or understand how visitors use our site. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct any inaccurate information.
  • Request that we delete your personal information, where applicable and legally permissible.
  • Opt out of receiving promotional messages at any time.

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

Our website and products, including items in our Kids Zone, are intended for purchase by adults on behalf of children. We do not knowingly collect personal information directly from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📞 Phone/WhatsApp: +880 1608-286080 🌐 Website: versiobd.com